Benuta
Benuta is Europe’s leading online retailer for rugs and home décor. The company merges modern design with cutting-edge technology, relying on a scalable headless architecture to drive flexibility, automation, and international expansion.
Benuta was awarded in the category "Best Customer Experience" at the Shop Usability Award 2026 for its outstanding shopping experience.
Complex system landscape with high order volume
Balanced product presentation, description, and service to reduce returns
Modern headless architecture for flexibility and performance
Improved scalability for further market expansion
Reduced internal workload through automation and system stability
Shop Usability Award 2026: Benuta x creativestyle - Best Customer Experience
Benuta - awarded for an exceptional shopping experience
At the 2026 Shop Usability Awards, Benuta was recognized for its outstanding "Best Customer Experience".
The jury was particularly impressed by how the shop blends aesthetic design with smart functionality. Highlights include the AR visualization tool and physical sample boxes, bridging the gap between digital browsing and the home environment. From the first click to the final checkout, Benuta delivers a seamless journey that makes finding the perfect rug both simple and delightful.